Area Manager - Commercial Cleaning Leader

Allied Universal; St. Louis (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Paid holidays

Job summary

Diversified Maintenance is hiring an Area Manager to supervise janitorial staff across sites, ensuring quality service and staying within budget. You will lead operations, staff development, and client relations to deliver outstanding facilities maintenance.

The role requires two or more years in a service-management role, strong English communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum of two years of management experience in a service-related industry, preferably janitorial.
• Business-level oral and written communication in English.
• Ability to multitask and adapt to changing environments.
• Excellent customer service and active listening skills.
• Ability to lead and encourage teamwork; negotiate and resolve conflicts.

Responsibilities

• Select and place janitorial personnel; manage hiring, performance appraisals, and development plans.
• Understand and champion company values and people culture.
• Assign duties, inspect work for cleanliness, and review performance for quality.
• Set work procedures and schedules; manage labor budget.
• Conduct safety and job training for hourly employees.
• Prepare time sheets, reports, and training records.
• Coach employees and address relations to empower success.
• Build relationships with customers by visiting sites regularly.
• Resolve problems promptly to maintain customer satisfaction.
• Monitor accounts for new work opportunities and contract expansions.
• Ensure quality control site visits are completed and logged.
• Spend time at accounts to support outcomes and meet needs.

Skills

Leadership

Customer service

Communication

Multitasking

Teamwork

Conflict resolution

Education

High school diploma or equivalent

Job description

Diversified Maintenance is hiring an Area Manager to supervise janitorial staff across sites, ensuring quality service and staying within budget. You will lead operations, staff development, and client relations to deliver outstanding facilities maintenance.

The role requires two or more years in a service-management role, strong English communication, and the ability to multitask in a fast-paced environment.