Area Leader: Store Operations & Guest Experience

Ross Stores, Inc.; Decatur (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Ross Stores, Inc. in Decatur, GA is seeking an Area Supervisor to oversee a defined store area and assist the Manager on Duty with daily operations, opening/closing, and supervision of associates.

You will ensure merchandise presentation, maintain a clean, safe environment, and execute company processes. The role requires strong customer service, supervisory experience, and the ability to work evenings and weekends.

Qualifications

• Strong customer service and supervisory experience required.
• Fluent in English with excellent verbal communication.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations for transactions and inventory.
• Flexibility to work evenings and weekends as needed.

Responsibilities

• Oversee a defined store area as part of Store Leadership.
• Supervise Associates, open/close the store, and support Manager on Duty.
• Maintain proper merchandise presentation and cleanliness to company standards.
• Assist in executing company operations and loss prevention practices.
• Provide customer service leadership and staff coaching on front-end procedures.

Skills

Customer service

Supervisory experience

Verbal communication

POS familiarity

Math calculations

Tools

PDTs & registers

Job description

Ross Stores, Inc. in Decatur, GA is seeking an Area Supervisor to oversee a defined store area and assist the Manager on Duty with daily operations, opening/closing, and supervision of associates.

You will ensure merchandise presentation, maintain a clean, safe environment, and execute company processes. The role requires strong customer service, supervisory experience, and the ability to work evenings and weekends.