Area Finance Operations Liaison

Schindler Elevator Corporation; Hartford (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k match

Medical, Dental, and Vision plans

Paid vacation and holidays

Tuition reimbursement

Parental Leave

Job summary

Schindler Elevator Corporation in Hartford, CT is seeking an Area Operations Support Administrator to serve as the day-to-day liaison between Field Operations and the BSC for billing, AR/AP, cash application, and payroll. You will coordinate with Finance Managers, drive cycle improvements, and lead regular collection meetings.

The role requires strong analytical, communication, and Excel/PowerPoint skills with knowledge of billing and payroll processes; experience with Schindler or the industry

Qualifications

• Problem solving skills
• Analytical skills
• Excellent Communication Skills
• Excellent EXCEL and Power Point skills - Billing/Collection knowledge
• High Level Payroll knowledge
• Prefer Schindler/industry experience

Responsibilities

• Act as the primary day-to-day liaison between Field Operations (Area Level) and the Business Service Center (BSC) as it relates to Billing, Accounts Receivable, Accounts Payable, Cash Application and Payroll activities and issues.
• Establish and maintain a closed-loop communication process that ensures alignment between internal stakeholders and the customer.
• Initiate and manage billing activities across all business lines, including creating and modifying invoices to support and supplement BSC billing operations.
• Facilitate working sessions between billers and Field Operations (New Installation and Modernization) to address process gaps, resolve issues, and improve workflow efficiency.
• Coordinate and participate in regular collection meetings with BSC to monitor outstanding balances and drive resolution of accounts receivable issues.
• Monitor accounts payable vendor holds and partner with Field Operations to ensure timely workflow completion and issue resolution.
• Collaborate with the BSC Payroll team to manage and resolve IUEC-related payroll escalations.
• Oversee cross-functional collaboration to ensure timely identification and resolution of financial process issues impacting billing, AR/AP, cash application, and payroll.
• Develop and implement process improvements to enhance efficiency, accuracy, and customer satisfaction within financial operations workflows.
• Prepare and deliver monthly KPI reports and performance updates to Area AFC, SVP, and BSC leadership.

Skills

Problem solving

Analytical skills

Communication skills

Excel

PowerPoint

Billing/Collection knowledge

Payroll knowledge

Job description

Schindler Elevator Corporation in Hartford, CT is seeking an Area Operations Support Administrator to serve as the day-to-day liaison between Field Operations and the BSC for billing, AR/AP, cash application, and payroll. You will coordinate with Finance Managers, drive cycle improvements, and lead regular collection meetings.

The role requires strong analytical, communication, and Excel/PowerPoint skills with knowledge of billing and payroll processes; experience with Schindler or the industry