Area Facilities Manager: Lead Safe, Service-Driven FM

Nordstrom Inc; Rockaway (NJ); On-site; USD 88,000 - 146,000; Full time

Benefits offered by this job

Merchandise Discount

EAP Resources

Performance-based incentives/bonuses

401k and Insurance options

PTO accruals & Holidays

Job summary

Nordstrom Inc. is seeking an Area Facilities Manager to lead a team of technicians and vendors across multiple locations, ensuring safe and reliable building systems (MEP, HVAC, vertical transport). You’ll create SOPs, manage preventive maintenance, and coordinate with site leads and landlords.

The role emphasizes delivering exceptional customer service, driving operational goals, and maintaining high standards of facility operations in a fast-paced retail environment.

Qualifications

• Minimum 5 years’ experience as a Facilities Manager or equivalent.
• Bachelor’s degree or equivalent education preferred.
• Solid knowledge of building/mechanical/electrical systems (MEP).
• Experience using CMMS and reporting (planning, scheduling, analysis).
• Proven ability to build relationships with customers, peers, and senior leadership.

Responsibilities

• Establish and maintain a safety-first culture across all sites.
• Lead a team of technicians, vendors, and suppliers across multiple locations.
• Coordinate FM activities with site occupants and property management.
• Develop SOPs and PM schedules to support all areas.
• Respond to emergency calls as necessary.
• Drive operational goals and performance metrics across portfolios.

Skills

Facilities management

Leadership

Customer service

Communication

Problem solving

Education

Bachelor's degree or equivalent

Tools

CMMS

Excel

Outlook

Job description

Nordstrom Inc. is seeking an Area Facilities Manager to lead a team of technicians and vendors across multiple locations, ensuring safe and reliable building systems (MEP, HVAC, vertical transport). You’ll create SOPs, manage preventive maintenance, and coordinate with site leads and landlords.

The role emphasizes delivering exceptional customer service, driving operational goals, and maintaining high standards of facility operations in a fast-paced retail environment.