Area Director, West — Luxury Retail Leader

JP04 Richemont Japan LLC; San Francisco (CA); On-site; USD 200,000 - 250,000; Full time

Job summary

Cartier is seeking an Area Director, West to lead a portfolio of luxury boutiques, partnering with the Regional VP to drive growth, client relationships, and exceptional service.

You’ll coach Directors, nurture leaders, and shape regional strategy while upholding Cartier's standards of elegance and craftsmanship. Travel as needed to align markets and deliver memorable client experiences.

Qualifications

• 8–10 years of progressive leadership experience in luxury retail or hospitality.
• Proven success leading multiple locations with P&L responsibility and sustainable growth.
• Demonstrated ability to coach leaders and develop high-performing teams.
• Deep understanding of luxury retail, clienteling, omnichannel strategy, and operations.
• Bachelor's degree in business or related field; SAP experience is a plus.
• Willingness to travel and work retail hours, including weekends and events.

Responsibilities

• Lead a multi-boutique portfolio across the West and translate strategy into results.
• Coach Boutique Directors and build succession plans across Cartier and Richemont.
• Elevate client experiences through clienteling and omnichannel initiatives.
• Represent Cartier in partnerships with Regional Leadership and corporate functions.

Skills

Leadership experience

P&L management

People development

Luxury retail knowledge

Clienteling & omnichannel

Travel flexibility

Education

Bachelor's degree in business

Tools

SAP

Job description

Cartier is seeking an Area Director, West to lead a portfolio of luxury boutiques, partnering with the Regional VP to drive growth, client relationships, and exceptional service.

You’ll coach Directors, nurture leaders, and shape regional strategy while upholding Cartier's standards of elegance and craftsmanship. Travel as needed to align markets and deliver memorable client experiences.