Area Director, Luxury Retail West — Lead & Elevate

Richemont (Cartier/Van Cleef); San Francisco (CA); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Generous paid time off

Wellness reimbursement

Job summary

Cartier is seeking an Area Director, West to oversee a portfolio of boutiques across the West region. You will drive commercial performance, coach Boutique Directors, and strengthen client relationships through elevated clienteling and omnichannel experiences.

You will partner with Regional Leadership and Richemont to align strategy, develop leaders, and build lasting value for clients and the Maison. A track record in luxury retail leadership is essential.

Qualifications

• 8-10 years of progressive leadership experience in luxury retail or hospitality.
• Proven ability to coach leaders and develop high-performing teams.
• Strong understanding of clienteling, omnichannel, and operational excellence.

Responsibilities

• Lead a multi-boutique portfolio with P&L responsibility and drive sustainable growth.
• Coach Boutique Directors and build leadership capability across the region.
• Elevate clienteling and omnichannel experiences while aligning with Cartier standards.
• Represent Cartier in the luxury community and collaborate with Richemont and regional leadership.

Skills

Leadership

P&L management

Coaching leaders

Succession planning

Clienteling

Omnichannel strategy

Luxury retail knowledge

Education

Bachelor's degree in business or related field

Tools

SAP

Job description

Cartier is seeking an Area Director, West to oversee a portfolio of boutiques across the West region. You will drive commercial performance, coach Boutique Directors, and strengthen client relationships through elevated clienteling and omnichannel experiences.

You will partner with Regional Leadership and Richemont to align strategy, develop leaders, and build lasting value for clients and the Maison. A track record in luxury retail leadership is essential.