Arctic Rotational Service Advisor (On-Site)

WorleyParsons; Alaska; On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Company paid short-term disability

Life insurance

Paid sick leave

401k match

Job summary

Worley is seeking a Service Writer/Advisor for Prudhoe Bay, AK, on a remote/rotational schedule with 84 hours per week. You will prepare estimates, review repair orders, and coordinate repairs with technicians while ensuring safety and compliance on-site.

The role requires at least 1 year in service advisory work, a high school diploma or GED, and a valid driver’s license; NSTC training is available. Benefits include disability, life insurance, and 401k match.

Qualifications

• Minimum one year as a Service Advisor / Service Consultant or parts department experience.
• High school diploma or GED; NSTC certification training available if needed.
• Valid driver’s license and ability to be insured by an auto insurer.
• Knowledge of warranty administration and repair authorization processes.
• Experience with preventive maintenance planning and fleet lifecycle management.

Responsibilities

• Provide client with estimates in line with varying needs and expectations of cost, quality, and lead time.
• Review repair orders for accuracy and ensure proper description of symptoms, problems, and causes are listed, as well as repairs and services performed based on technicians' submissions.
• Consult with Shop Lead about necessary repairs and possible alternatives to expensive work.
• Create, review and close work orders and enter repairs into the service database.
• Assist Shop Lead with vehicle repairs timelines and maintenance services; document actions timely and accurately.

Skills

Customer service

Estimate preparation

Shop coordination

Documentation

Safety compliance

Education

High School Diploma or GED

NSTC certification training (optional)

Tools

CMMS

AssetWorks

SAP

Maximo

Excel / MS Office

Job description

Worley is seeking a Service Writer/Advisor for Prudhoe Bay, AK, on a remote/rotational schedule with 84 hours per week. You will prepare estimates, review repair orders, and coordinate repairs with technicians while ensuring safety and compliance on-site.

The role requires at least 1 year in service advisory work, a high school diploma or GED, and a valid driver’s license; NSTC training is available. Benefits include disability, life insurance, and 401k match.