Arcade Technician Associate

Round1 Entertainment Inc; San Antonio (TX); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

1 hour of arcade games per week

90 minutes of bowling per week

1 free beverage per working shift

50% discount on food items per shift

Job summary

A well-known entertainment company is seeking a part-time Arcade/Bowling Technician Associate in San Antonio, Texas. The role requires responsibility for maintaining and repairing arcade and bowling machines. Applicants should have a high school diploma or GED, along with strong customer service and communication skills. The position necessitates flexibility with scheduling, including nights and weekends. Benefits include free arcade games, bowling, and discounts on food items.

Qualifications

• Strong sense of customer service and interpersonal skills.
• Demonstrates solid communication skills and appreciation for diversity.
• High integrity and respect for everyone.

Responsibilities

• Responds to customer complaints of machine malfunction.
• Assists with installation, maintenance, and repair of arcade machines.
• Maintains a clean and organized workshop.

Skills

Customer service skills

Interpersonal skills

Communication skills

Critical thinking

Analytical thinking

Education

High School diploma or GED

Job description

Round One Entertainment is looking to hire a part-time, non-exempt Arcade/Bowling Technician Associate.

Applicants MUST have a high school diploma or GED to apply.

Nights and weekend availability preferred.

Overview

The Technician is responsible for all the operations of an amusement arcade and/or Bowling machines. His/her job is to oversee, maintain, and repair arcade machines and bowling machines.

Essential Duties

• Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
• Assist the Facility manager with the installation, maintenance, and repairs of both mechanical and circuitry issues in the arcade games and/or bowling machines.
• Able to readily identify the most common problem with components like controls and audio systems.

Other

• Performs maintenance and repair tasks.
• Keeps a clean and organized workshop.
• Ability to work varying shifts, weekends, and holidays, as well as overtime to support business needs.
• Other duties may be assigned.

Non-Essential Duties

• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to upper management for a solution.
• Maintains good communication with all employees and outside contacts.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• The Technicians must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone. The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).
• Must hold a High School diploma or GED.

Work Environment

• While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands

• While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.
• The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.

Benefits

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.