Arcade Technician Associate

Round1 Entertainment Inc; Exton (PA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

1 hour of arcade games per week

90 minutes of bowling per week

50% discount on food items

1 free beverage per shift

Job summary

A leading entertainment company in Pennsylvania seeks a Technician responsible for maintaining and repairing arcade and bowling machines. Applicants should possess a High School Diploma or GED and strong customer service skills. The role offers varying shifts, including nights and weekends, and requires physical mobility for maintenance tasks. Benefits include free time for games and discounts on food.

Qualifications

• Must possess strong customer service and interpersonal skills.
• Solid communication skills with critical and analytical thinking.
• Ability to work varying shifts including weekends and holidays.

Responsibilities

• Oversee, maintain, and repair arcade and bowling machines.
• Respond to customer complaints and analyze issues.
• Assist facility manager with mechanical and circuit issues.

Skills

Customer service skills

Critical thinking

Communication skills

Education

High School Diploma or GED

Two years related experience

Job description

The Technician is responsible for all the operations of an amusement arcade and/or Bowling machines. His/her job is to oversee, maintain, and repair arcade machines and bowling machines.

Please note you must be at least 18 with a High School Diploma or GED to apply.

Open availability, especially nights and weekends, is preferred.

Essential Duties

• Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
• Assist the Facility manager with the installation, maintenance, and repairs of both mechanical and circuitry issues in the arcade games and/or bowling machines.
• Able to readily identify the most common problem with components like controls and audio systems.

Other

• Performs maintenance and repair tasks.
• Keeps a clean and organized workshop.
• Ability to work varying shifts, weekends, and holidays, as well as overtime to support business needs.
• Other duties may be assigned.

Non-Essential Duties

• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to upper management for a solution.
• Maintains good communication with all employees and outside contacts.li>
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• The Technicians must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
• The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).

Education and/or Experience

• Applicants must be 18 years or older and hold a high school diploma or GED.
• Two-year related experience or equivalent combination of education and experience is preferred.

Work Environment

• While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
• The noise level in the work environment is usually loud.

Physical Demands

• While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.
• The employee is required to stand and walk for extended periods of time without breaks during busy times.
• In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
• Lifting and/or moving up to 100lbs with assistance is required.

Benefits

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.

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