Arcade Mechanic Associate

Round1 Entertainment Inc; Erie (Erie County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

1 hour of arcade games per week

90 minutes of bowling per week

1 free beverage per working shift

50% discount on food items during shifts

Job summary

A dynamic entertainment company is seeking a Technician responsible for overseeing operations of arcade and bowling machines. The ideal candidate will maintain and repair machines, respond to customer complaints, and assist in installations. Applicants should have a high school diploma or GED, strong customer service skills, and preferably two years of related experience. This position requires flexible hours, including weekends and holidays, within a lively environment.

Qualifications

• Strong sense of customer service and interpersonal skills required.
• Ability to analyze and troubleshoot machine malfunctions.
• Demonstrates solid communication skills and appreciation for diversity.

Responsibilities

• Oversee, maintain, and repair arcade machines and bowling machines.
• Respond to customer complaints and find solutions to machine issues.
• Assist with installation and servicing of arcade gaming systems.

Skills

Customer service skills

Interpersonal skills

Communication skills

Critical and analytical thinking

Education

High school diploma or GED

Two years of related experience

Job description

Are you into video games, bowling, or karaoke? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!

Overview

The Technician is responsible for all the operations of an amusement arcade and/or Bowling machines. His/her job is to oversee, maintain, and repair arcade machines and bowling machines.

Applicants

Applicants must have a high school diploma or GED. Our work hours are from 10:00 AM to 2:00 AM daily.

Benefits

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

Essential Duties

• Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
• Assist the Facility manager with the installation, maintenance, and repairs of both mechanical and circuitry issues in the arcade games and/or bowling machines.
• Able to readily identify the most common problems with components like controls and audio systems.

Other

• Performs maintenance and repair tasks.
• Keeps a clean and organized workshop.
• Ability to work varying shifts, weekends, and holidays, as well as overtime to support business needs.
• Other duties may be assigned.

Non-Essential Duties

• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to upper management for a solution.
• Maintains good communication with all employees and outside contacts.
• Complies with and maintains the confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• Technicians must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
• The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and an appreciation for diversity (thought, ethnicity, gender, etc.).

Education and/or Experience

• Two years of related experience, or equivalent combination of education and experience, is preferred.

Work Environment

• While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
• The noise level in the work environment is usually loud.

Physical Demands

• While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.
• The employee is required to stand and walk for extended periods of time without breaks during busy times.
• In addition, the employee will need to be able to use their hands/fingers to handle, feel, and reach with their hands and arms.
• Lifting and/or moving up to 100 lbs with assistance is required.