Arcade Mechanic Associate

Round1 Entertainment Inc; Puyallup (WA); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

1 hour of time play per week

90 minutes of bowling per week

1 free beverage per working shift

50% discount on food items

Job summary

Round1 Entertainment Inc in Puyallup, WA, is hiring a part-time Mechanic/Technician responsible for overseeing, maintaining, and repairing arcade and bowling machines. The ideal candidate will have excellent customer service skills and the ability to work flexible hours, including nights and weekends.

Responsibilities include responding to machine malfunctions, assisting with repairs, and maintaining a clean work environment. Benefits include time to play arcade games, bowling, and discounts on food items.

Qualifications

• Strong customer service and interpersonal skills.
• Solid communication, critical thinking, and analytical skills.
• Ability to work varying shifts, weekends, and holidays.

Responsibilities

• Respond to customer complaints and analyze machine malfunctions.
• Assist in installation, maintenance, and repairs of arcade and bowling machines.
• Identify common problems with components like controls and audio systems.

Skills

Customer service skills

Interpersonal skills

Communication skills

Critical thinking

Analytical skills

Education

High school diploma or GED

Two-year related experience

Job description

Round One Entertainment is looking to hire a part-time, non-exempt Mechanic/Technician.

Overview

The Mechanic is responsible for the operations of an amusement arcade and/or bowling machines. His/her job is to oversee, maintain, and repair arcade and bowling machines.

Applicants must have a completed high school diploma or GED. Open availability, especially nights and weekends preferred.

Benefits

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

Essential Duties

• Respond to customer complaints of machine malfunction; analyze the mechanism to find the root of the problem.
• Assist the Facility manager with the installation, maintenance, and repairs of both mechanical and circuitry issues in the arcade games and/or bowling machines.
• Able to readily identify the most common problem with components like controls and audio systems.

Other

• Performs maintenance and repair tasks.
• Keeps a clean and organized workshop.
• Ability to work varying shifts, weekends, and holidays, as well as overtime to support business needs.
• Other duties may be assigned.

Non-Essential Duties

• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to upper management for a solution.
• Maintains good communication with all employees and outside contacts.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• The Technician must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
• The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).

Education and/or Experience

Two-year related experience; or equivalent combination of education and experience is preferred.

Work Environment

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.