Arcade Mechanic Associate

Round1 Entertainment Inc; Houston (TX); On-site; USD 34,440 - 48,216; Part time

Benefits offered by this job

1 hour of time play (non-prize) arcade games per week

90 minutes of bowling per week

50% discount on food items per shift

1 free beverage per working shift

Job summary

Round1 Entertainment Inc is looking to hire a part-time Mechanic/Technician to oversee and maintain arcade and bowling machines. The role involves responding to customer complaints, executing maintenance tasks, and ensuring a safe working environment.

Ideal candidates will have a strong sense of customer service, solid communication skills, and a preference for candidates with two years of related experience. The position requires the ability to work varying shifts in a high-energy environment.

Qualifications

• Technicians must possess strong interpersonal skills with integrity and respect.
• Demonstrate solid communication and analytical thinking skills.
• Appreciation for diversity in the workplace is required.

Responsibilities

• Oversee and maintain arcade and bowling machines.
• Respond to customer complaints of machine malfunctions.
• Assist with installation, maintenance, and repairs.

Skills

Customer service skills

Analytical thinking

Communication skills

Education

Two-year related experience

Job description

Round One Entertainment is looking to hire a part-time, non-exempt Mechanic/Technician.

Overview

The Mechanic is responsible for the operations of an amusement arcade and/or bowling machines. His/her job is to oversee, maintain, and repair arcade and bowling machines.

Benefits

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

Essential Duties

• Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
• Assist the Facility manager with the installation, maintenance, and repairs of both mechanical and circuitry issues in the arcade games and/or bowling machines.
• Able to readily identify the most common problem with components like controls and audio systems.

Other

• Performs maintenance and repair tasks.
• Keeps a clean and organized workshop.
• Ability to work varying shifts, weekends, and holidays, as well as overtime to support business needs.
• Other duties may be assigned.

Non-Essential Duties

• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to upper management for a solution.
• Maintains good communication with all employees and outside contacts.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• The Technicians must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
• The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).

Education and/or Experience

• Two-year related experience; or equivalent combination of education and experience is preferred.

Work Environment

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.