Arcade Supervisor: Lead Team, Boost Sales & Guest Experience

Stars and Strikes Family Entertainment Center; Irmo (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health & 401k Benefits

Paid-time off

Free bowling, laser tag & gameplay!

Company-wide contests

Job summary

Stars and Strikes Family Entertainment Center is looking for an Arcade Supervisor to join our fast-paced entertainment center. You will work with the Arcade Manager to drive sales, oversee a retail prize center, and train team members to deliver exceptional guest experiences.

The role involves analyzing game payouts, scheduling staff, and maintaining high standards across our gamerooms featuring arcade games, VR, laser tag, and claw town.

Qualifications

• 1-2 years of supervisor experience.
• Experience in retail or sales is a plus.
• Friendly and professional demeanor.
• Ability to analyze reports and proficiency with Excel.
• Meriq, Tripleseat, Vector, Micros and Embed software knowledge is a plus.

Responsibilities

• Create an exciting and fun atmosphere to ensure a great guest experience.
• Achieve arcade and attraction sales.
• Ensure redemption store inventory levels and displays align with company standards.
• Prepare and manage team member schedules and assignments of specific duties.
• Assist in recruiting and hiring team members.
• Develop and oversee employee training on POS, service protocols, and operational standards across the location.

Skills

Supervisor experience

Retail or sales experience

Positive demeanor

Excel reports

Meriq knowledge

Tripleseat knowledge

Vector knowledge

Micros knowledge

Embed knowledge

Job description

Stars and Strikes Family Entertainment Center is looking for an Arcade Supervisor to join our fast-paced entertainment center. You will work with the Arcade Manager to drive sales, oversee a retail prize center, and train team members to deliver exceptional guest experiences.

The role involves analyzing game payouts, scheduling staff, and maintaining high standards across our gamerooms featuring arcade games, VR, laser tag, and claw town.