Arcade Supervisor: Lead Guest Fun & Operations

MGM Resorts International; Las Vegas (NV); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Wellness incentive programs

Employee discounts

Free meals

Free parking

Health & income protection

Job summary

MGM Resorts International is seeking a Midway Arcade Supervisor at Excalibur in Las Vegas to lead a lively arcade environment and oversee daily operations with a focus on guest satisfaction and staff supervision.

The ideal candidate has 1+ years of relevant experience, can work varied shifts including weekends and holidays, and possesses strong customer service skills. Must be 16+ and able to oversee midway games and safety standards.

Qualifications

• 1+ years of prior relevant experience in a resort setting.
• Ability to work varied shifts, including weekends and holidays.
• Must be 16 years old or older.
• Customer service experience preferred.
• Experience with midway games preferred.

Responsibilities

• Supervise and evaluate Midway employees
• Observe game area for irregular conduct by operators or guests
• Provide excellent customer service; handle guest and employee concerns and complaints
• Maintain daily sign-in sheet and log personnel hours daily
• Maintain a clean and safe work environment
• Supervise and conduct comprehensive evaluations of all Max Flight operations, ensuring adherence to regulatory standards and operational excellence.

Skills

Customer service

Staff supervision

Midway games

Job description

MGM Resorts International is seeking a Midway Arcade Supervisor at Excalibur in Las Vegas to lead a lively arcade environment and oversee daily operations with a focus on guest satisfaction and staff supervision.

The ideal candidate has 1+ years of relevant experience, can work varied shifts including weekends and holidays, and possesses strong customer service skills. Must be 16+ and able to oversee midway games and safety standards.