Arcade Manager

Stars and Strikes Family Entertainment Center; Stone Mountain (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health & 401k Benefits

Bonuses

Paid-Time Off

Profit-Sharing

Free bowling, laser tag & gameplay!

Job summary

Stars and Strikes Family Entertainment Center in Stone Mountain, Georgia, is looking for a Game Manager to oversee operations in a high-energy environment. This role involves managing the arcade, ensuring exceptional guest experiences, and meeting sales goals.

The ideal candidate will have management experience, strong communication skills, and a knack for motivating staff. The company offers competitive benefits, including health, 401k, bonuses, and fun perks like free gameplay. Join our family-oriented team where your career dreams can flourish!

Qualifications

• 1-2 years of management experience required.
• Friendly and professional demeanor highly valued.
• Ability to analyze reports is essential.

Responsibilities

• Ensure an Excellent Guest Experience.
• Meet & Exceed Arcade Sales Goals.
• Manage Retail‑Style Prize Store.
• Hire, Train & Manage Hourly Staff.
• Complete Arcade Audit.

Skills

Management experience

Sales experience

Proficiency with Excel

Knowledge of Meriq, Tripleseat, Vector, Micros, Embed

Job description

Game Manager

Stars and Strikes Family Entertainment Center is seeking a Game Manager who is ready to be part of a high volume, fast-paced Entertainment Center! The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As the Game Manager, you would be responsible for the overall operations of our state‑of‑the‑art games room. Our game rooms feature arcade games, virtual reality, laser tag, and bumper cars, as well as other attractions.

Why Join Our Team?

• We are a family-owned business and consider our team members part of our family
• We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so
• With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
• We encourage team members to have fun while they work
• We provide opportunities for all team members to give back to the community
• We are a community who live out our core values:
  • Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back

What We’re Looking For:

• 1-2 years of management experience
• Experience in retail or sales is a plus
• Friendly and professional demeanor
• Ability to analyze reports and proficiency with excel
• Meriq, Tripleseat, Vector, Micros and Embed software knowledge is a plus

Core Competencies:

• People Leader: Develop Staff, Navigate Chaos, Motivate Others, Thrive in Ambiguity, Cultivate Excellent Guest Experiences
• Arcade Expert: Problem-Solver, Attention to Detail, Technical Proficiency,

Key Responsibilities:

1. Ensure an Excellent Guest Experience
2. Meet & Exceed Arcade Sales Goals
3. Manage Retail‑Style Prize Store
4. Hire, Train & Manage Hourly Staff
5. Complete Arcade Audit

Additional Duties:

• Analyze Game Payouts
• High End Reconciliation
• Merchandize Prize Store
• Order Arcade Inventory
• Organization of Storage Room
• Price New Items
• Test Drive
• Arcade Reporting

Perks We Offer:

• Health & 401k Benefits
• Bonuses
• Paid-Time Off
• Profit‑Sharing
• Free bowling, laser tag & gameplay!

Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.