Arabic-French-English Support Operator

Logoslabs; San Francisco (CA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work model

Competitive remuneration

Professional courses: Coursera toHarva

Friendly, enjoyable environment

Job summary

Quadcode is seeking a Customer Support Operator to join our fintech team. You will handle multilingual customer inquiries via live chat and email, providing accurate product information and resolving cases promptly.

The role emphasizes customer focus, strong communication, and analytical skills. The position offers a remote work model, competitive remuneration, and access to professional courses from Coursera to Harvard.

Qualifications

• Fluency in Arabic, French, and English in written and verbal forms.
• Previous experience in a similar position is an advantage.
• Customer-focused personality.
• Strong communication and analytical abilities.

Responsibilities

• Answer customer inquiries via live chats and emails (no calls).
• Provide accurate information about the products of the company.
• Resolve cases in timely and professional manner.
• Achieve quality and productivity targets set by the manager.
• Perform other ad hoc tasks assigned by the manager.

Skills

Arabic language fluency

French language fluency

English language fluency

Customer-focused mindset

Communication skills

Analytical skills

Job description

Quadcode is seeking a Customer Support Operator to join our fintech team. You will handle multilingual customer inquiries via live chat and email, providing accurate product information and resolving cases promptly.

The role emphasizes customer focus, strong communication, and analytical skills. The position offers a remote work model, competitive remuneration, and access to professional courses from Coursera to Harvard.