Remote Bilingual Support Operator - Arabic & English

OpenKrill; United States; À distance; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Remote work model

Competitive remuneration

Professional courses (Coursera to Harv

Résumé du poste

Quadcode is seeking a dynamic Customer Support Operator to assist clients of our fintech SaaS trading platform. You will handle live chats and emails, provide accurate product information, and resolve cases with professionalism. Fluency in Arabic, French, and English is required.

Prior experience in customer support is a plus. This role offers remote work, competitive remuneration, and access to professional courses, within a friendly, supportive team environment.

Qualifications

• Fluent in Arabic, French and English (written and spoken).
• Customer-focused mindset with solid communication skills.
• Experience in a similar support role is a plus.

Responsabilités

• Answer customer inquiries via live chats and emails.
• Provide accurate information about the company products.
• Resolve cases promptly and professionally; meet quality targets.
• Perform other tasks as assigned by the manager.

Connaissances

Arabic

French

English

Description du poste

Quadcode is seeking a dynamic Customer Support Operator to assist clients of our fintech SaaS trading platform. You will handle live chats and emails, provide accurate product information, and resolve cases with professionalism. Fluency in Arabic, French, and English is required.

Prior experience in customer support is a plus. This role offers remote work, competitive remuneration, and access to professional courses, within a friendly, supportive team environment.