AR/VR Documentation Engineer — SOPs & Training

Global Connect Technologies

San Jose (CA)

On-site

USD 90,000 - 130,000

Full time

5 days ago

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Job summary

Global Connect Technologies in San Jose/Mountain View, CA seeks an experienced Technical Writer for AR/VR data collection operations. You will develop SOPs, hardware manuals, installation guides, and visual content to enable safe, high-quality data collection.

Collaborating with researchers, hardware engineers, and program managers, you will translate complex concepts into user-friendly documentation and maintain documentation repositories with version control.

Qualifications

Bachelor's degree in technical field from the listed options.
5+ years of technical writing experience, incl. 2+ years with hardware/AR/VR domains.
Proven SOPs, hardware user manuals, installation guides, troubleshooting docs.
Strong technical aptitude to grasp proprietary hardware/software.
Experience making diagrams with Snagit/Visio/Lucidchart/Photoshop.
CMS proficiency: Confluence, Google Workspace, MadCap Flare, etc.
Experience in Agile/Scrum environments.
Excellent written/verbal communication with detail orientation.

Responsibilities

Develop, edit, and maintain SOPs for AR/VR data collection programs.
Create hardware setup, calibration, operation, and maintenance docs.
Translate complex tech into clear operational content with cross-functional teams.
Observe data collection sessions to improve documentation effectiveness.
Document safety procedures with EHS collaboration.
Maintain documentation repositories with version control.
Produce visual docs: diagrams, annotated screenshots, tutorials.
Develop multimedia training content like videos and visual guides.
Keep documentation current as tech evolves and processes change.
Support training, onboarding, and process standardization with docs.