Hardware Technician, VR/AR Data Ops

Figureai; San Jose (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Figure, an AI robotics company in San Jose, is seeking a Hardware Technician to support and maintain data collection hardware systems including VR/AR headsets and laptops for the Pilot team.

You will set up, configure, troubleshoot, and maintain hardware across our data operation infrastructure, ensuring reliable equipment, documented procedures, and seamless sessions for researchers and engineers.

Qualifications

• 2+ years of experience in hardware support, IT technician, or similar technical role.
• Hands-on experience with VR/AR headset setup and maintenance.
• Strong troubleshooting skills for hardware, connectivity, and system configuration issues.
• Experience with laptop imaging, configuration, and deployment.
• Familiarity with basic electronics, cable management, and equipment calibration.
• Basic networking knowledge and setup experience (Wi‑Fi, IP addressing, router provisioning, connectivity troubleshooting).
• Excellent documentation and communication skills.
• Ability to lift equipment up to 30 lbs and work in a lab environment.
• Detail-oriented with strong organizational skills.

Responsibilities

• Set up, configure, and maintain VR/AR headsets and related equipment
• Install, image, and configure laptops and workstations for the Pilot team
• Troubleshoot hardware and network connectivity, performance, and calibration issues
• Perform routine maintenance and calibration on data collection systems
• Configure and manage network infrastructure, including switches, access points, and routers
• Diagnose and resolve network issues including packet loss, bandwidth degradation, and intermittent drops that affect collection sessions
• Create and maintain documentation, setup guides, and troubleshooting procedures

Skills

VR/AR headset setup

Hardware troubleshooting

Laptop imaging & deployment

Networking basics

Electronic components familiarity

Documentation & communication

Lift 30 lbs

Education

Associate degree or certification in electronics, IT, or related field

Job description

Figure, an AI robotics company in San Jose, is seeking a Hardware Technician to support and maintain data collection hardware systems including VR/AR headsets and laptops for the Pilot team.

You will set up, configure, troubleshoot, and maintain hardware across our data operation infrastructure, ensuring reliable equipment, documented procedures, and seamless sessions for researchers and engineers.