AR Data Collection Documentation Specialist

Global Connect Technologies; San Jose (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Global Connect Technologies is seeking an experienced Technical Writer to own the documentation ecosystem for AR data collection operations, bridging engineering, research, and operations to enable safe and efficient data capture with next-generation AR devices.

You will author SOPs, hardware setup and maintenance guides, installation procedures, and training materials, while ensuring version control and alignment with engineering changes across Confluence, Google Workspace, Wikis, and CMS.

Qualifications

• Bachelor's degree in a related field (Technical Communication, English, Engineering, CS).
• 5+ years of Technical Writing experience.
• 2+ years in hardware, manufacturing, operations, consumer electronics, or AR/VR.
• Strong portfolio of procedural documentation and step-by-step guides.
• Excellent written and verbal communication; editing and proofreading skills.
• Ability to translate complex hardware/software into easy-to-follow docs.

Responsibilities

• Author and maintain SOPs for AR data collection pilots and studies.
• Develop hardware setup, calibration, maintenance, hygiene, and troubleshooting docs.
• Collaborate with Research Scientists, Hardware Engineers, PMs, and Operations teams to simplify requirements.
• Create installation guides, troubleshooting manuals, workflows, and process docs.
• Observe lab/field activities to validate docs and improve procedures.
• Document safety procedures with EHS, for AR/VR equipment users.
• Design and maintain documentation architecture within Confluence, Google Workspace, Wikis, or CMS.
• Produce visual docs including screenshots, diagrams, and flowcharts.
• Create multimedia training content like short instructional videos.
• Ensure version control and accessibility, aligned with engineering changes.
• Participate in Agile/Scrum ceremonies and continual documentation updates.

Skills

Technical Writing

Documentation

SOPs

Hardware documentation

Agile/Scrum

Education

Bachelor's degree in Technical Communication, English, Engineering, CS

Tools

Confluence

Google Workspace

Wikis

Content Management Systems (CMS)

Job description

Global Connect Technologies is seeking an experienced Technical Writer to own the documentation ecosystem for AR data collection operations, bridging engineering, research, and operations to enable safe and efficient data capture with next-generation AR devices.

You will author SOPs, hardware setup and maintenance guides, installation procedures, and training materials, while ensuring version control and alignment with engineering changes across Confluence, Google Workspace, Wikis, and CMS.