AR Specialist: Payments & Collections

Spectrum Marketing Companies; Manchester (NH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Job summary

Spectrum Marketing Companies is seeking an Accounts Receivable Associate to join our collaborative Accounting team in Manchester, NH. This role focuses on processing payments, collections support, and customer account service while coordinating with Sales and Client Success to keep payments and orders on track.

The position requires experience in AR or related financial roles, proficiency with MS Office, and familiarity with ERP/accounting systems.

Qualifications

• Experience in Accounts Receivable, accounting, collections, payment processing, or a related customer-facing financial role strongly preferred.
• Ability to learn multiple business systems. NetSuite, Versapay, or Avanti experience is a big plus; training on Versapay and Avanti will be required.
• Proficiency in Microsoft Office, particularly Excel and Outlook, and experience using an ERP or accounting system.
• Strong communication and customer service skills, including confidence and tact handling payment-related conversations by phone and email.
• Excellent organization, attention to detail, and follow-through, with the ability to manage multiple priorities independently and collaboratively.
• An associate's degree in Accounting, Business, or a related field is preferred but not required with relevant experience. Accounting or bookkeeping coursework is a plus.

Responsibilities

• Process customer payments and administer our customer payment portal, including customer onboarding and support.
• Monitor outstanding balances, assist with collections, and resolve payment and account questions.
• Coordinate payment and postage requirements for scheduled mail jobs to support timely order release.
• Provide account information and reporting to customers, internal teams, and management.
• Cross-train to support billing, credit, and other accounting functions as needed.

Job description

Spectrum Marketing Companies is seeking an Accounts Receivable Associate to join our collaborative Accounting team in Manchester, NH. This role focuses on processing payments, collections support, and customer account service while coordinating with Sales and Client Success to keep payments and orders on track.

The position requires experience in AR or related financial roles, proficiency with MS Office, and familiarity with ERP/accounting systems.