AR Specialist

Studson; Sherwood (OR); On-site; USD 50,000 - 70,000; Full time

Job summary

Studson is seeking an Accounts Receivable Specialist to manage invoicing, cash application, and collections in NetSuite. The role emphasizes accurate customer records, timely payments, and collaboration with Sales Support and Finance.

The ideal candidate has 1–3 years AR or accounting experience, strong Excel skills, and attention to detail. Bachelor’s degree preferred; high school diploma accepted with relevant experience.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred
• 1–3 years AR or general accounting experience
• Strong attention to detail and organizational skills
• Proficiency with accounting software and Microsoft Excel
• Clear written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines

Responsibilities

• Create, review, and issue customer invoices in NetSuite with accurate pricing, taxes, and terms
• Apply customer payments in NetSuite; match to invoices and resolve short-paid or unapplied cash
• Monitor AR aging and follow up on past-due balances; communicate with customers professionally
• Maintain accurate customer master data in NetSuite; support data integrity and audit readiness
• Coordinate with Sales Support, Customer Service, and Finance to resolve billing issues and improve processes
• Assist with NetSuite testing, enhancements, and AR-related process improvements

Skills

Attention to detail

Microsoft Excel

Written and verbal communication

Multitasking

Education

Bachelor’s degree in accounting or finance

High school diploma

Tools

NetSuite

Job description

The Accounts Receivable (AR) Specialist is responsible for managing incoming payments, maintaining accurate customer account records, and ensuring timely collection of outstanding balances.

Key Responsibilities

Invoicing & Billing

• Create, review, and issue customer invoices in NetSuite, ensuring accuracy of pricing, quantities, tax treatment, and customer terms
• Verify invoices are properly supported by sales orders, contracts, or delivery documentation prior to release
• Manage recurring invoices and billing schedules in NetSuite as applicable
• Ensure invoices are delivered to customers according to agreed-upon methods (email, portal, EDI, etc.)

Cash Application & Payment Processing

• Apply customer payments accurately and promptly in NetSuite
• Match payments to open invoices and resolve unapplied or short-paid transactions
• Process customer refunds and credit memos in NetSuite as approved
• Maintain accurate cash receipts records and support daily or weekly cash reconciliation
• Reconcile customer accounts to ensure accuracy and completeness of AR records
• Investigate and resolve billing discrepancies, credit balances, and unapplied cash
• Prepare and distribute AR reports from NetSuite, including aging, collections status, and customer balances
• Support month-end close activities related to accounts receivable, including reconciliations and journal entry support

Collections & Account Management

• Monitor accounts receivable aging reports in NetSuite and proactively follow up on past-due balances
• Communicate professionally with customers regarding payment status, invoice questions, and discrepancies
• Document collection activity, customer communications, and dispute status directly in NetSuite
• Escalate delinquent accounts in accordance with company credit and collections policies

NetSuite Administration & Data Integrity

• Maintain accurate customer master data in NetSuite, including billing contacts, payment terms, and tax settings
• Ensure AR transactions are properly coded and aligned with company accounting policies
• Assist with NetSuite testing, enhancements, and process improvements related to AR workflows
• Follow internal controls and documentation standards to ensure audit readiness

Cross-Functional Collaboration

• Work closely with Sales Support and Customer Service teams to resolve billing issues and prevent future discrepancies
• Coordinate with Accounting and Finance leadership to support cash flow forecasting and reporting
• Participate in continuous improvement efforts to streamline AR processes and reduce days sales outstanding (DSO)

Qualifications

High school diploma or equivalent required; Bachelor’s degree in accounting or finance preferred

1–3 years of accounts receivable or general accounting experience preferred

Strong attention to detail and organizational skills

Proficiency with accounting software and Microsoft Excel

Clear written and verbal communication skills

Ability to manage multiple tasks and meet deadlines

Working Conditions

• Office environment with periodic exposure to a warehouse environment
• This position may be required to lift objects weighing up to 25 pounds without assistance
• The sound level is quiet and typical of a small office environment
• A cubicle or individual desk space, ergonomic chair, and computer hardware are provided