AR Operations Leader: Strategy & Cash Recovery

iSolved HCM

Charlotte (NC)

Hybrid

USD 110,000 - 140,000

Full time

2 days ago

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Job summary

isolved is seeking a Manager, Accounts Receivable Operations to lead the AR team in the Charlotte area. You will own collections strategy, improve aging and cash recovery, and report AR performance to senior leadership.

This role emphasizes people leadership, process design, and cross-functional collaboration with Billing, Sales, and Cash Applications. Ideal candidates have 5–8 years in AR, a Bachelor's or Associate degree in Accounting/Finance, and a proven ability to scale teams within a

Qualifications

Bachelor's or higher in Accounting/Finance or equivalent experience.
7+ years of relevant AR experience with leadership.
Proven ability to lead and develop teams in a corporate environment.
Experience reporting AR performance to senior leadership and executives.
Comfort with AI-assisted tools to support daily workflow.

Responsibilities

Lead, develop, and hold the AR/collections team accountable; communicate goals and monitor performance.
Identify operational issues across AR and develop strategy and action plans to resolve them.
Own collections strategy and execution, improving past-due balances and cash recovery.
Establish intake, research, and resolution processes for disputes and short pays; drive root-cause fixes.
Own AR reporting and analysis; prepare executive-level updates on AR performance and risk.
Work cross-functionally to identify system/procedural issues and propose solutions.
Serve as senior escalation point for payment matters and partner with Accounting, Billing, Sales, and Client Services leadership.
Track and develop team members' skills and onboarding processes.