AR Manager

Sila; King of Prussia (PA); On-site; USD 90,000 - 120,000; Full time

Job summary

SILA seeks an Accounts Receivable Manager to own end-to-end AR for its Shared Services. You will lead a team of AR specialists, drive process improvements, and partner with operations to accelerate collections and improve reporting.

The role requires hands-on leadership in a PE-backed environment, overseeing 40+ locations, and implementing root-cause analysis with scalable solutions.

Qualifications

• 7+ years in AR or credit management with supervisory experience.
• Experience with ERP AR modules and financial reporting.
• Strong communication and problem-solving skills.

Responsibilities

• Lead AR team and drive end-to-end AR, cash collection, and DSO reduction.
• Oversee invoice review, payment application, credits, disputes, and reconciliations.
• Develop automation and processes to speed cash posting and reduce manual steps.
• Provide AR reporting and dashboards for month-end close and leadership review.

Skills

Sage Intacct

Excel

Reporting & dashboards

Team leadership

Internal controls

Education

Accounting/Finance degree

Tools

ServiceTitan

Job description

Accounts Receivable Manager

Position Summary

We’re seeking a seasoned Accounts Receivable Manager to own end-to-end AR for SILA’s Shared Services. You’ll lead a team of AR specialists, champion process improvements, and partner with operations to accelerate cash collection, reduce DSO, and ensure clean, timely receivables reporting. This is a high-impact role—ideal for a hands‑on leader who thrives in a fast‑paced, PE-backed environment and enjoys diagnosing root‑cause issues and driving systemic solutions.

Key Responsibilities

• Team Leadership & Development
  • Recruit, onboard, coach, and develop a high‑performing AR team.
  • Set clear performance objectives, conduct regular reviews, and foster a culture of accountability and continuous growth.
  • Balance tactical support (collections, reconciliations) with strategic upskilling (cross‑training).
• AR Operations Management
  • Oversee daily AR workflow: invoice review, payment application, credits, dispute triage, and account reconciliations.
  • Ensure SLAs for remittance posting, dispute resolution, and unapplied cash are met.
  • Monitor volume and complexity across 40+ locations—reallocate resources dynamically to prevent bottlenecks.
• Collections Strategy & Credit Controls
  • Design and execute segmented, risk‑based collection campaigns to minimize aged receivables.
  • Own credit limit reviews: perform risk assessments, set terms, and enforce policy in collaboration with Credit and Treasury.
  • Lead root‑cause analysis on chronic delinquencies; implement corrective actions (process changes, customer training, system alerts).
• Process Improvement & Systems
  • Evaluate existing AR processes; standardize and document best practices across all business units.
  • Drive automation & project initiatives—auto‑reminders, workflow approvals, electronic lockboxes—to accelerate cash application and reduce manual touchpoints.
  • Serve as Subject Matter Expert for Sage Intacct & Service Titan custom reports, and user training.
• Analytics, Reporting & Month‑End Close
  • Prepare AR reporting/dashboards: aging summaries, DSO trends, cash forecasts, days beyond terms.
  • Present actionable insights to leadership team—highlight risks, successes, and improvement opportunities.
  • Lead AR’s month‑end responsibilities: intercompany reconciliations, audit support, and close‑checklists.
• Cross‑Functional Collaboration & Growth Integration
  • Partner with GMs and Operations to align on collection targets, resolve billing disputes, and improve customer payment behavior.
  • Support rapid onboarding of newly acquired businesses—migrate receivables processes, train local teams, and embed AR controls.
  • Work with IT, FP&A, and Treasury on system enhancements, lockbox setups, and working‑capital optimization projects.

Qualifications

• Accounting, Finance or related field.
• 7+ years in AR or credit management, with a minimum of 3 years supervising a team.
• Expertise in Sage Intacct or similar ERP AR modules; Excel & reporting skills.
• Highly organized multi‑tasker with keen attention to detail and strong follow‑through.
• Proactive, initiative‑driven problem solver who uncovers root causes and implements scalable solutions.
• Strong communicator able to negotiate with customers and influence cross‑functional partners.
• Adaptable change agent who thrives in a fast‑paced, acquisition‑driven environment.