We are seeking an experienced, hands‑on Accounts Receivable Manager to lead and oversee all aspects of the AR function. This role will replace a long‑standing team member and requires someone adaptable, flexible, and comfortable operating in a company undergoing active change and growth. The A/R Manager will manage billing, cash application, collections, reserve management, customer deposits, and GL reconciliation, while leading and developing a small team.
Key Responsibilities
- Manage, mentor, and develop a team of 2 AR specialists plus 1 temporary staff member
- Establish and improve AR policies, procedures, and internal controls
- Provide training and guidance to internal departments as needed
- Foster a collaborative, accountable, and service‑oriented team culture
- Serve as primary point of contact for internal stakeholders across multiple locations
- Oversee day‑to‑day AR operations including
- Cash posting and application
- Collections
- Credit card portal activity
- Manage and reconcile customer deposits and ensure accurate GL posting
- Oversee refunds, credits, unapplied payments, and account reconciliations
- Ensure timely and accurate booking of AR transactions to the general ledger
- Partner with Billing to ensure invoice accuracy and process alignment
- Manage company reserves, reporting, and related analysis
- Lead month‑end, quarter‑end, and year‑end AR close processes
- Reconcile AR subledger to the general ledger and resolve discrepancies
- Prepare documentation and schedules to support internal and external audits
- Ensure compliance with accounting standards and internal controls
- Develop and implement strategies to improve collections performance
- Reduce DSO and minimize outstanding receivables
- Oversee collection efforts while maintaining positive client relationships
- Build strong external client relationships and respond promptly to inquiries
- Research and resolve complex account discrepancies
Qualifications
- Bachelor’s degree in Accounting, Finance, or related field preferred
- 5+ years of progressive Accounts Receivable experience
- Prior leadership or supervisory experience required
- Strong technical accounting knowledge and GL experience