AR Insurance Follow-Up Specialist — Growth & Benefits

Superior Ambulance Service; Elmhurst (IL); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Health/dental/life insurance

Tuition reimbursement

Opportunity for Career Growth

Job summary

Superior Ambulance Service in Elmhurst, IL is seeking a Follow Up Representative to pursue reimbursement for services rendered and maximize cash collections. You will work with payers and patients to resolve denials, appeals, and delinquent accounts, with duties including research and training participation.

The role requires 1–2 years in revenue cycle collections; EMS experience is preferred. Strong communication, detail orientation, and Excel/Word skills are essential for daily AR tasks.

Qualifications

• High school diploma or equivalent; college preferred.
• 1-2 years of revenue cycle collections experience.
• EMS experience preferred.
• Knowledge of CPT, ICD-9/10 and HCPCS codes.
• Proficiency with MS Word and MS Excel.

Responsibilities

• Resolve denials/appeals within 72 hours of receipt.
• Resolve unpaid claims greater than 60 days from service date.
• Review previously worked claims at least every 30 days.
• Document daily accounts/claims worked on Productivity Board.
• Handle 64 to 80 accounts daily.

Skills

Attention to detail

Written and verbal communication

Analytical problem-solving

Multi-tasking

Teamwork

Education

High school diploma or equivalent

College preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Superior Ambulance Service in Elmhurst, IL is seeking a Follow Up Representative to pursue reimbursement for services rendered and maximize cash collections. You will work with payers and patients to resolve denials, appeals, and delinquent accounts, with duties including research and training participation.

The role requires 1–2 years in revenue cycle collections; EMS experience is preferred. Strong communication, detail orientation, and Excel/Word skills are essential for daily AR tasks.