AR Hotline Accountant III — Billing & Collections

Texas Health and Human Services; Austin (TX); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Job summary

Texas Health and Human Services (HHSC) seeks an Accountant III - Accounts Receivable (AR) Hotline in Austin, TX. You will handle refunds, fund moves, and claim setups, ensuring client data is kept confidential while supporting AR processes using ARTS and MS Office tools.

The role requires at least three years in customer service and accounting, with experience in reconciling data and cash-handling duties. Regular office hours, no telework, and 20% travel are expected.

Qualifications

• Three years of customer service, accounting, bookkeeping, or cash-handling experience using an automated accounting system.
• At least three years of experience with Microsoft Office Suite.
• Experience in research, reconciliation, or cash handling within AR processes is preferred.

Responsibilities

• Receive and prepare refund requests, fund moves, claim setups and additional requests sent in via email and USPS.
• Process and keep all client information remitted to the agency confidential.
• Research, analyze, sort, and process financial data utilizing multiple client-based accounting systems.
• Backup additional tasks and areas of Accounts Receivable as assigned by management.
• All tasks are performed in accordance with Federal and State guidelines managed by Senate Bill 245. Funds must be deposited within 72 hours of receipt.
• Communicate with internal and external accounting teams via phone, email, and MS Team meetings to prepare and process fund move requests, claim setups, refunds, and any additional incoming tasks.
• Answer incoming client calls and make outbound phone calls regarding client account information.

Skills

Customer service

Accounting

Cash handling

MS Office

AR tracking systems

Tools

ARTS

MS Teams

MS Office Suite

Job description

Texas Health and Human Services (HHSC) seeks an Accountant III - Accounts Receivable (AR) Hotline in Austin, TX. You will handle refunds, fund moves, and claim setups, ensuring client data is kept confidential while supporting AR processes using ARTS and MS Office tools.

The role requires at least three years in customer service and accounting, with experience in reconciling data and cash-handling duties. Regular office hours, no telework, and 20% travel are expected.