AR Customer Success Specialist — Flexible Schedule & Growth

Jamdanceacademy; Jonesboro (AR); On-site; USD 73,000 - 111,000; Full time

Benefits offered by this job

Mentorship

Benefits package

Flexible schedule

Job summary

InnovateTech seeks a Customer Success Specialist in Jonesboro to convert interest in AR into invoices and drive consistent bookings. Bring 7 years of experience and resilience to grow with InnovateTech’s roadmap in a fast-paced, marketing-driven environment.

You will maintain CRM accuracy, forecast monthly bookings, and contribute to a collaborative team culture while benefiting from a mentor and flexible schedule.

Qualifications

• Working knowledge of Kustomer alongside transferable Avaya chops.
• Experience thriving in a nimble, deadline-driven setting like InnovateTech.
• Senior fluency in Kustomer, with Gorgias on your roadmap.
• Detail-oriented approach with a commitment to accuracy.

Responsibilities

• Spot which Jonesboro accounts are about to churn and win them back
• Carry the brand voice into every cold call and every caption
• Chase down warm referrals before competitors in Jonesboro get the call
• Sell the team-oriented roadmap, not just today's feature set
• Beat last quarter's 73,000 - 111,000 number without burning the pipeline
• Maintain accurate records in the CRM and forecast monthly bookings

Skills

Customer success

Sales mindset

Deadline-driven

Detail-oriented

Tools

Kustomer

Avaya

Gorgias

Job description

InnovateTech seeks a Customer Success Specialist in Jonesboro to convert interest in AR into invoices and drive consistent bookings. Bring 7 years of experience and resilience to grow with InnovateTech’s roadmap in a fast-paced, marketing-driven environment.

You will maintain CRM accuracy, forecast monthly bookings, and contribute to a collaborative team culture while benefiting from a mentor and flexible schedule.