Customer Success Specialist InnovateTech Jonesboro, AR

Jamdanceacademy; Jonesboro (AR); On-site; USD 73,000 - 111,000; Full time

Benefits offered by this job

Mentorship

Benefits package

Flexible schedule

Job summary

InnovateTech seeks a Customer Success Specialist in Jonesboro to convert interest in AR into invoices and drive consistent bookings. Bring 7 years of experience and resilience to grow with InnovateTech’s roadmap in a fast-paced, marketing-driven environment.

You will maintain CRM accuracy, forecast monthly bookings, and contribute to a collaborative team culture while benefiting from a mentor and flexible schedule.

Qualifications

• Working knowledge of Kustomer alongside transferable Avaya chops.
• Experience thriving in a nimble, deadline-driven setting like InnovateTech.
• Senior fluency in Kustomer, with Gorgias on your roadmap.
• Detail-oriented approach with a commitment to accuracy.

Responsibilities

• Spot which Jonesboro accounts are about to churn and win them back
• Carry the brand voice into every cold call and every caption
• Chase down warm referrals before competitors in Jonesboro get the call
• Sell the team-oriented roadmap, not just today's feature set
• Beat last quarter's 73,000 - 111,000 number without burning the pipeline
• Maintain accurate records in the CRM and forecast monthly bookings

Skills

Customer success

Sales mindset

Deadline-driven

Detail-oriented

Tools

Kustomer

Avaya

Gorgias

Job description

The job is simple to state and hard to do: a Customer Success Specialist at InnovateTech turns interest in AR into invoices. The shape of it is simple — bring 7 years and Resilience, take home $73,000 - $111,000, and grow into whatever InnovateTech builds next.

Key Responsibilities

• Spot which Jonesboro accounts are about to churn and win them back
• Carry the brand voice into every cold call and every caption
• Chase down warm referrals before competitors in Jonesboro get the call
• Sell the team-oriented roadmap, not just today's feature set
• Beat last quarter's $73,000 - $111,000 number without burning the pipeline
• Maintain accurate records in the CRM and forecast monthly bookings

What You'll Bring

• Working knowledge of Kustomer alongside transferable Avaya chops
• Experience thriving in a nimble, deadline-driven setting like InnovateTech
• Senior fluency in Kustomer, with Gorgias on your roadmap
• Detail-oriented approach with a commitment to accuracy

Recognized for our clarity-seeking work in sales marketing, InnovateTech continues to grow its presence across AR. We onboard you to the sales marketing mission first and the Data Entry tooling second, in that order.

For your 7 of Attention Management, expect $73,000 - $111,000, a mentor, a benefits package, and the room to grow on a flexible schedule.

Live and listening, the hiring team reads new applications as they arrive.