AR & Customer Experience Specialist

Msisurfaces; Hayward (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonuses/Commission opportunities

Annual merit-based increases

Paid Time Off

Medical, Dental, and Vision Insurance

Short Term and Long Term disability

Life Insurance

Tuition Reimbursement

401(k) with company matching

Job summary

MSI is seeking an Accounts Receivable Associate to manage billing, collections, and reporting while ensuring accuracy of customer accounts. The role supports showroom and branch offices in Hayward and Sacramento, with routine Monday–Friday hours and occasional Saturday coverage.

The ideal candidate has 2+ years in AR, strong Excel skills, detail orientation, and excellent English communication. Bachelor’s preferred; MAS500 receivables experience is a plus.

Qualifications

• Bachelor’s degree preferred or college coursework
• Two (2) or more years of Accounts Receivable experience
• Proficient in Microsoft Word and Excel with strong computer skills
• High attention to detail in a fast-paced environment
• Proven accuracy and ability to meet deadlines
• Excellent verbal and written English communication

Responsibilities

• Manage billing, collections, and reporting to meet deadlines
• Monitor customer accounts for non-payments and irregularities
• Reconcile customer files and accounts for internal records
• Process receipts and related transactions
• Investigate and resolve customer inquiries
• Provide showroom and branch support as needed
• Work hours Monday to Friday 08:00–17:00 with two Saturday mornings per month

Skills

Attention to detail

Time management

Communication

Excel proficiency

Education

Bachelor’s degree or college coursework preferred

Tools

MAS500 Receivables

Job description

MSI is seeking an Accounts Receivable Associate to manage billing, collections, and reporting while ensuring accuracy of customer accounts. The role supports showroom and branch offices in Hayward and Sacramento, with routine Monday–Friday hours and occasional Saturday coverage.

The ideal candidate has 2+ years in AR, strong Excel skills, detail orientation, and excellent English communication. Bachelor’s preferred; MAS500 receivables experience is a plus.