AR & Payments Specialist | Customer-Focused Collector

Msisurfaces; Sun Valley (CA); Vor Ort; USD 42.000 - 68.000; Vollzeit

Benefits dieser Stelle

Bonuses or commission opportunities

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Short/Long Term Disability Insurance

Life Insurance

Tuition Reimbursement

401(k) with company match

Charitable donation matching

Tutoring

Zusammenfassung

MSI seeks a Customer Service Accounting Representative to handle customer interactions face-to-face, by phone or email, plus billing, collections and payments processing. The role emphasizes accuracy, deadlines, and strong customer focus, with preferred bilingual Spanish ability.

Candidates should have a bachelor’s degree or college coursework and 2+ years in Accounts Receivable, plus proficiency in MS Outlook, Word and Excel.

Qualifikationen

• Bachelor’s degree or college coursework preferred.
• Two or more years’ experience in Accounts Receivable.
• Provide high level of customer service.
• Good organizational skills.
• Proven ability to handle multiple tasks and meet deadlines.
• Excellent English communication, spoken and written.
• Bilingual Spanish preferred.

Aufgaben

• Handle customer transactions efficiently and accurately.
• Billing, collection and reporting activities by deadlines.
• Accurately record and maintain customer information.
• Build and maintain customer relationships.
• Answer inbound and make outbound calls.
• Follow up on promises and commitments in a timely manner.
• Process receipts and cash handling procedures.
• Investigate customer queries and provide solutions.
• Escalate issues as needed.
• Complete sales transactions and processing of payments.
• Coordinate with Sales Representatives to keep accounts up to date.
• Collaborate with the team with a customer-focused mindset.
• Maintain up-to-date knowledge of products and procedures.

Kenntnisse

Customer service

Accounts Receivable

Multitasking

Attention to detail

Communication skills

Bilingual Spanish

Ausbildung

Bachelor's degree

College coursework

Tools

MS Outlook

MS Word

MS Excel

Jobbeschreibung

MSI seeks a Customer Service Accounting Representative to handle customer interactions face-to-face, by phone or email, plus billing, collections and payments processing. The role emphasizes accuracy, deadlines, and strong customer focus, with preferred bilingual Spanish ability.

Candidates should have a bachelor’s degree or college coursework and 2+ years in Accounts Receivable, plus proficiency in MS Outlook, Word and Excel.