AR Customer Analyst: Root-Cause & Process Improvement

Dot Foods; Mount Sterling (IL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Medical and dental benefits

Advancement opportunities

Job summary

Dot Foods is seeking an Accounts Receivable Customer Analyst in Mt. Sterling, IL. You will manage customer accounts with a focus on mitigating loss and reducing outstanding balances, digging into root causes and partnering with customers and internal teams to resolve issues.

You will team with partners to analyze processes, develop improvements, and leverage relationships to drive efficiency. Travel may be required to support claims and training as needed.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related business field.
• Strong written and verbal communication skills.
• Excellent analytical and problem-solving abilities.
• Excellent interpersonal and organizational skills.

Responsibilities

• Provide analytical expertise to manage customer AR portfolios and improve processes.
• Communicate proactively with process partners to correct root causes and prevent recurrence.
• Collaborate with partner teams to resolve claims and drive root-cause resolution.
• Analyze current processes with partners to identify mutually beneficial improvements.
• Develop relationships to enhance business processes and knowledge sharing.
• Mentor and guide others in AR processes and best practices.
• Apply lean thinking to remove waste across the position.

Skills

Proficient communication

Analytical thinking

Problem solving

Interpersonal skills

Organization & follow-up

Education

Bachelor’s degree in Accounting/Finance

Tools

Excel (V-Lookup & Pivot)

Job description

Dot Foods is seeking an Accounts Receivable Customer Analyst in Mt. Sterling, IL. You will manage customer accounts with a focus on mitigating loss and reducing outstanding balances, digging into root causes and partnering with customers and internal teams to resolve issues.

You will team with partners to analyze processes, develop improvements, and leverage relationships to drive efficiency. Travel may be required to support claims and training as needed.