Accounts Receivable Analyst: Customer & Process Improvement

Dot Foods, Inc.; Mount Sterling (IL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation package with

Bonus opportunity

Extensive benefits including medical,

Job summary

Dot Foods, Inc. in Mt. Sterling, IL seeks an Accounts Receivable Customer Analyst to manage customer accounts with a focus on mitigating loss and reducing outstanding balances.

You will dig into root causes, partner with customers and internal teams to resolve issues and identify opportunities to improve processes. The role emphasizes lean thinking, cross-functional collaboration, and driving improvements. Occasional travel may be required; a Bachelor's degree in Accounting or Finance is

Qualifications

• Bachelor’s degree in Accounting, Finance, or another business-related field.
• Proficient communication skills – written and verbal.
• Exceptional analysis and problem-solving skills.
• Excellent interpersonal skills.
• Excellent organization and follow up skills.

Responsibilities

• Provide analytical expertise in managing partner portfolios to develop work processes that enhance efficiency and productivity.
• Initiate communication with appropriate process partners to correct root causes, prevent re-occurrence and streamline processes.
• Contact and work with partner teams to secure resolution of claims and solve root causes.
• Collaborate with partners to analyze current processes and establish improvements.
• Develop and leverage internal and external relationships to improve business processes.
• Provide guidance and assist in the development of others.
• Apply lean thinking and tools to identify and eliminate waste in all areas of the position.

Skills

Analytical thinking

Problem-solving

Communication skills

Interpersonal skills

Organization

Education

Bachelor's degree in Accounting, Finance, or related field

Tools

Excel

Job description

Dot Foods, Inc. in Mt. Sterling, IL seeks an Accounts Receivable Customer Analyst to manage customer accounts with a focus on mitigating loss and reducing outstanding balances.

You will dig into root causes, partner with customers and internal teams to resolve issues and identify opportunities to improve processes. The role emphasizes lean thinking, cross-functional collaboration, and driving improvements. Occasional travel may be required; a Bachelor's degree in Accounting or Finance is