AR Customer Analyst: Analytics & Process Improvement

Dot Foods; Mount Sterling (IL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Bonus opportunity

Medical, dental, 401k

Profit-sharing

Job summary

Dot Foods seeks an Accounts Receivable Customer Analyst to manage customer accounts and reduce outstanding balances with a focus on loss mitigation. You will analyze root causes, partner with customers and internal teams to resolve issues, and identify opportunities to improve processes and influence behavior.

The role emphasizes lean thinking, cross-functional collaboration, and driving efficiency across the accounts receivable portfolio.

Qualifications

• Bachelor’s degree in Accounting, Finance, or another business-related field.
• Proficient communication – written and verbal.
• Exceptional analysis and problem-solving skills.
• Excellent interpersonal skills.
• Excellent organization and follow up skills.

Responsibilities

• Provide analytical expertise in managing partner portfolios to develop work processes that enhance efficiency and productivity.
• Initiate communication with process partners to correct root causes, prevent re-occurrence and streamline processes.
• Contact and work with partner teams to secure resolution of claims and solve root causes of problems.
• Collaborate with partners to analyze current processes and establish mutually beneficial improvements.
• Develop and leverage internal and external relationships to improve business processes.
• Provide guidance and assist in the development of others.

Skills

Analytical skills

Communication skills

Interpersonal skills

Organization

Education

Bachelor's degree

Tools

Excel

Job description

Dot Foods seeks an Accounts Receivable Customer Analyst to manage customer accounts and reduce outstanding balances with a focus on loss mitigation. You will analyze root causes, partner with customers and internal teams to resolve issues, and identify opportunities to improve processes and influence behavior.

The role emphasizes lean thinking, cross-functional collaboration, and driving efficiency across the accounts receivable portfolio.