AR Collections Specialist — Master Past-Due Payments

K&R Staffing HR Consulting LLC; Mobile (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

K&R Staffing HR Consulting LLC in Mobile, AL is seeking an experienced Accounts Receivable & Collections Specialist to manage customer balances, resolve payment issues, and reduce aging receivables. The role requires professional communication, persistence, and strong attention to detail while maintaining positive customer relationships during collection activities and month-end close support.

Typical hours are Mon-Fri with full-time hours; prior A/R software experience is preferred, and the

Qualifications

• Previous Accounts Receivable and collections experience required.
• Strong experience collecting on past-due accounts.
• Professional and confident telephone and email communication.
• Ability to be firm and persistent while maintaining professionalism.
• Strong attention to detail and organizational skills.
• Experience researching account discrepancies and resolving payment issues.
• Strong data-entry and computer skills.
• Ability to manage a high volume of customer accounts and competing priorities.
• Experience with accounting or A/R software preferred.
• Ability to maintain confidential financial and customer information.

Responsibilities

• Manage and follow up on past-due customer accounts.
• Make outbound collection calls and send follow-up emails regarding outstanding balances.
• Review A/R aging reports and prioritize collection activity.
• Communicate with customers regarding overdue invoices and payment status.
• Establish payment arrangements when authorized.
• Research and resolve billing and payment discrepancies.
• Document all collection activity and customer communications.
• Process and accurately apply customer payments.
• Research unapplied or incorrectly applied payments.
• Send invoices, statements, and collection notices as needed.
• Maintain accurate customer account information and collection notes.
• Assist with account reconciliations.
• Escalate seriously delinquent accounts when appropriate.
• Work closely with accounting, sales, and management to resolve account issues.
• Assist with month-end A/R and collection reporting.

Job description

K&R Staffing HR Consulting LLC in Mobile, AL is seeking an experienced Accounts Receivable & Collections Specialist to manage customer balances, resolve payment issues, and reduce aging receivables. The role requires professional communication, persistence, and strong attention to detail while maintaining positive customer relationships during collection activities and month-end close support.

Typical hours are Mon-Fri with full-time hours; prior A/R software experience is preferred, and the