AR & Collections Specialist | B2B & Cash Flow Focus

Kforce Inc; Ridgeland (MS); On-site; USD 42,000 - 62,000; Full time

Job summary

Kforce Inc. in Ridgeland, MS is seeking an Accounts Receivable/Collections Specialist to manage customer accounts, collect outstanding balances, and support cash flow objectives.

The role involves monitoring aging accounts, resolving payment discrepancies, and coordinating with third-party agencies while maintaining strong customer relationships. The ideal candidate will have 2+ years of AR/B2B collections experience, proficiency in Excel and ERP systems, and excellent communication skills.

Qualifications

• 2+ years of Accounts Receivable and/or B2B Collections experience.
• Experience working with third-party collection agencies.
• Experience researching and resolving account discrepancies.
• Proficiency with Microsoft Excel and ERP/accounting systems.
• Strong customer service and relationship management skills.
• Strong verbal and written communication skills.
• Excellent attention to detail and follow-through.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Manage and collect outstanding accounts receivable balances.
• Contact customers regarding past-due invoices through phone, email, and written correspondence.
• Monitor aging reports and prioritize collection efforts to reduce delinquent balances.
• Research and resolve billing discrepancies, payment issues, and customer disputes.
• Reconcile customer accounts and investigate outstanding balances.
• Coordinate with third-party collection agencies on escalated accounts.
• Track collection activity and maintain accurate account notes and documentation.
• Process account adjustments, credits, and payment applications as needed.
• Partner with Sales, Customer Service, and Finance teams to resolve customer issues.
• Assist with cash flow forecasting and collections reporting.
• Identify high-risk accounts and recommend appropriate collection actions.
• Ensure compliance with company policies and collection procedures.

Skills

Accounts Receivable

B2B Collections

Customer Service

Excel

ERP Systems

Communication Skills

Attention to Detail

Tools

ERP Software

Job description

Kforce Inc. in Ridgeland, MS is seeking an Accounts Receivable/Collections Specialist to manage customer accounts, collect outstanding balances, and support cash flow objectives.

The role involves monitoring aging accounts, resolving payment discrepancies, and coordinating with third-party agencies while maintaining strong customer relationships. The ideal candidate will have 2+ years of AR/B2B collections experience, proficiency in Excel and ERP systems, and excellent communication skills.