AR Collections Specialist

hdsupply; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

HD Supply in Jacksonville, FL is seeking an accounts receivable specialist responsible for contacting customers to collect outstanding balances on orders. You will resolve billing problems and work to reduce delinquency while ensuring accurate posting of payments and up-to-date account notes.

The role requires 2–5 years in AR/collections, HS diploma or GED, and ability to follow defined processes. You will document customer financial status, monitor accounts, and escalate complex issues to a

Qualifications

• HS Diploma or GED strongly preferred; relevant training may be required.
• Generally 2–5 years of experience in accounts receivable/collections.
• Specialized skills training or certification may be required.

Responsibilities

• Communicates with customer to determine reason for overdue payment and review terms of sale, service, or credit contract.
• Receives payments and posts amount paid to customer account.
• Documents information about financial status of customer and status of collection efforts.
• Reviews and monitors assigned accounts and all applicable collection reports to maintain up-to-date customer records.
• Maintains clear documentation of customer contact through the collection or dispute process and ensures timely follow-up of open disputes.
• Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms.

Job description

HD Supply in Jacksonville, FL is seeking an accounts receivable specialist responsible for contacting customers to collect outstanding balances on orders. You will resolve billing problems and work to reduce delinquency while ensuring accurate posting of payments and up-to-date account notes.

The role requires 2–5 years in AR/collections, HS diploma or GED, and ability to follow defined processes. You will document customer financial status, monitor accounts, and escalate complex issues to a