AR Collections Specialist – Resolve Invoices

HD Supply; New Braunfels (TX); On-site; USD 44,000 - 52,000; Full time

Job summary

HD Supply is seeking an accounts receivable specialist to contact customers and collect outstanding balances on orders, resolving billing problems and reducing delinquency. The role emphasizes accurate account notes, timely follow-up, and collaboration with supervisors as needed.

Located in a setting with standard indoor conditions, the position requires 2-5 years of related experience and a high school diploma or GED.

Qualifications

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required.
• Generally 2-5 years of experience in area of responsibility, preferably in accounts receivable or related field.

Responsibilities

• Communicates with customer to determine reason for overdue payment and review terms of sale, service, or credit contract.
• Receives payments and posts amount paid to customer account.
• Documents information about financial status of customer and status of collection efforts.
• Reviews and monitors assigned accounts and all applicable collection reports. to maintain up-to-date customer records.
• Maintains clear documentation of customer contact through the collection or dispute process. Ensures timely follow-up of open disputes is completed in accordance with service level agreements.
• Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms.

Education

HS Diploma or GED

Job description

HD Supply is seeking an accounts receivable specialist to contact customers and collect outstanding balances on orders, resolving billing problems and reducing delinquency. The role emphasizes accurate account notes, timely follow-up, and collaboration with supervisors as needed.

Located in a setting with standard indoor conditions, the position requires 2-5 years of related experience and a high school diploma or GED.