AR Collections Coordinator – B2B Receivables

FFF Enterprises; Kernersville (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

FFF Enterprises is seeking a Financial Services Coordinator to support the Credit and Collections team. You will contact customers to collect past-due B2B receivables, document outcomes, and assist with dispute resolution to ensure timely cash flow.

You will review aging, support with payment plans, and collaborate with Sales, Customer Service, Warehouse, and Finance to maintain accurate records in the ERP system. This role requires strong communication and organizational skills.

Qualifications

• High school diploma or equivalent.
• Associate degree in Accounting, Finance, Business or related field preferred.
• 1+ year experience in AR/collections or related roles.
• Basic familiarity with SAP or ERP systems.

Responsibilities

• Contact customers to collect past-due B2B receivables and document outcomes.
• Review aging to prioritize outreach and cash collection goals.
• Resolve payment issues with Sales, CS, and Warehouse; escalate disputes as needed.
• Set up payment plans per company guidelines and follow escalation procedures.
• Maintain accurate customer data and activity notes in ERP.
• Support credit/order release activities following policies.
• Prepare routine reports (aging, disputes, cash resolution) for leadership.
• Attend team meetings and complete training to build AR knowledge.

Skills

Communication

Organization

Detail oriented

Multitasking

Documentation

Professional judgment

Team player

Learning new systems

Education

High school diploma

Associate degree (Accounting/Finance/Business)

Tools

SAP

ERP systems

Excel

Outlook

Job description

FFF Enterprises is seeking a Financial Services Coordinator to support the Credit and Collections team. You will contact customers to collect past-due B2B receivables, document outcomes, and assist with dispute resolution to ensure timely cash flow.

You will review aging, support with payment plans, and collaborate with Sales, Customer Service, Warehouse, and Finance to maintain accurate records in the ERP system. This role requires strong communication and organizational skills.