AR Collections Coordinator — Cash-Flow Champion

Cherry Bekaert LLP; Lexington (KY); On-site; USD 25,000 - 39,000; Full time

Job summary

Cherry Bekaert LLP is seeking a Collections Coordinator to support cash flow and aging goals. You will manage routine AR, perform timely outreach on past-due balances, and document all client interactions.

The role requires at least 1 year of collections/AR experience in a professional services or multi-entity environment and a high school diploma. You will generate statements, review payments for discrepancies, and coordinate with Billing/Finance to correct errors.

Qualifications

• High School Diploma required.
• At least 1 year of collections and/or accounts receivable experience in a professional services or multi-entity environment.
• Ability to document client interactions, follow-up actions and commitments clearly.

Responsibilities

• Manage an assigned portfolio of routine AR accounts with timely outreach on past-due balances.
• Document all client interactions, follow-up actions, and commitments in the collections system.
• Generate and send client statements, reminder notices, and follow-up emails using approved templates.
• Review customer payments for basic discrepancies and coordinate with Billing/Finance to correct errors.
• Support account research including payment history reviews, invoice copies, portal status checks, and statement reconciliations.
• Monitor aging reports and follow prescribed cadence-based workflow activities.
• Escalate unresolved issues to Senior Collections Coordinator or Collections Manager.
• Assist in preparing weekly portfolio updates for team meetings.
• Submit invoices or documentation through client portals and maintain artifacts.
• Coordinate with Engagement Teams to obtain missing information, PO numbers, or billing clarifications.
• Maintain audit-ready documentation in line with internal controls.

Skills

Collections experience

Accounts receivable

Professional services exposure

Education

High School Diploma

Job description

Cherry Bekaert LLP is seeking a Collections Coordinator to support cash flow and aging goals. You will manage routine AR, perform timely outreach on past-due balances, and document all client interactions.

The role requires at least 1 year of collections/AR experience in a professional services or multi-entity environment and a high school diploma. You will generate statements, review payments for discrepancies, and coordinate with Billing/Finance to correct errors.