AR & Collections Analyst: Drive Cash Flow

Azenta; Plainfield (IN); On-site; USD 55,000 - 69,000; Full time

Job summary

Azenta is seeking an Accounts Receivable & Collections Analyst in the United States to own collection activity for a B2B customer portfolio and collaborate across Finance, Billing, and Operations. You will resolve past-due balances, reconcile accounts, and drive improvements in cash flow.

The role requires strong Excel skills, 4+ years in AR/collections, and experience with ERP systems such as Oracle. Familiarity with Tableau/Power BI is a plus; a Bachelor's degree in a related field is

Qualifications

• Minimum of 4 years of relevant experience in business-to-business collections, accounts receivable, or credit and collections, including direct responsibility for customer account follow-up and payment resolution.
• Demonstrated ability to resolve past-due balances, reconcile customer accounts, and identify recurring payment issues.
• Strong understanding of the invoice-to-cash process, including billing, payment terms, account reconciliation, deductions, dispute management, and cash application.
• Experience using an enterprise ERP or receivables platform; strong Excel skills, including pivot tables, lookups, and account-level data analysis.
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of relevant education and professional experience.
• Preferred Qualifications: Experience with Oracle ERP and reporting or automation tools such as Tableau, Power BI, or Excel Power Query.
• Experience in life sciences, healthcare, or another complex B2B services environment with recurring and project-based billing.

Responsibilities

• Own collection activity for an assigned B2B customer portfolio; prioritize accounts by aging, balance, risk, and payment history to improve cash flow.
• Engage customers’ accounts payable and procurement contacts to resolve payment barriers and secure commitments.
• Reconcile customer accounts and investigate short payments, deductions, unapplied cash, and invoice discrepancies with Billing and Cash Application.
• Escalate payment risk and unresolved balances; recommend payment arrangements or credit reviews per policy.
• Investigate disputes involving orders, pricing, documentation, or billing accuracy; coordinate with internal owners and escalate as needed.
• Document actions, owners, and next steps; participate in process improvements to reduce overdue receivables and improve the customer experience.
• Prepare and maintain reporting on overdue balances, aging, payment commitments, and dispute status; support cash forecast and write-off analyses.

Skills

Collections

Accounts Receivable

Excel Pivot Tables

Data Analysis

Education

Bachelor's degree in Accounting/Finance or related field

Tools

Oracle ERP

Tableau

Power BI

Job description

Azenta is seeking an Accounts Receivable & Collections Analyst in the United States to own collection activity for a B2B customer portfolio and collaborate across Finance, Billing, and Operations. You will resolve past-due balances, reconcile accounts, and drive improvements in cash flow.

The role requires strong Excel skills, 4+ years in AR/collections, and experience with ERP systems such as Oracle. Familiarity with Tableau/Power BI is a plus; a Bachelor's degree in a related field is