Senior AR & Collections Analyst - Cash Flow Driver

Azenta Inc.

Plainfield (IN)

On-site

USD 66,000 - 83,000

Full time

14 days+

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Job summary

Azenta Inc. seeks a Senior Accounts Receivable & Collections Analyst for the SRS team in the United States.

You will own a customer portfolio, prioritize overdue balances, and drive process improvements to cash collection while collaborating with Finance, Billing, Commercial, Project Management and Operations. You will resolve complex disputes, forecast receipts, and provide actionable reporting to leadership.

Qualifications

5+ years of progressive B2B collections with complex portfolios.
Proven success improving collections with measurable results.
Deep understanding of the invoice-to-cash process.
Experience with ERP/receivables platform; advanced Excel.
Strong communication, negotiation, analytical, and problem-solving skills.
Ability to influence internal partners and independently manage competing priorities.
Bachelor's degree in Accounting/Finance/Business Admin or related field.

Responsibilities

Own collection activity for assigned B2B portfolio.
Prioritize accounts by aging, balance, risk, and payment history.
Engage accounts payable, procurement, and business contacts to resolve payment barriers and secure commitments.
Reconcile customer accounts and investigate short payments and invoice discrepancies with Billing and Cash Application.
Escalate payment risk and unresolved balances; recommend payment arrangements within policy.
Dispute resolution and partnership lead resolution of complex disputes; drive timely closure.
Identify recurring causes of late payment and improve processes with cross-functional teams.