AR Billing Analyst — Cash Flow & Collections Pro

Orkin; Atlanta (GA); Sur place; USD 30 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401(k) with company match

Tuition reimbursement

Paid Time Off

Employee discounts

Stock purchase plan

Dependent scholarship awards

Résumé du poste

Orkin is seeking an Invoicing Analyst in the National Accounts department in Atlanta to ensure accurate invoicing per contracts and pricing. You will review invoices, reconcile AR balances, and maintain customer accounts in JDE, BOSS, and FOCUS while providing excellent service to internal and external customers.

The role requires 1–3 years of AR experience, strong Excel skills, and the ability to work with cross-functional teams.

Qualifications

• High school diploma (or equivalent)
• 1-3 years of AR experience in a fast-paced environment with a strong focus on achievement of results and customer service is preferred
• Basic Experience with Accounting, Customer Service, G/L, and AR Systems.
• Basic knowledge of JDE
• Proficiency with Excel, Outlook, and Word

Responsabilités

• Set an example of professionalism amongst peers
• Establish and maintain positive working relationships with Orkin’s customers, internal customers, and external customers
• Maintain timely turnaround, as specified, or not to exceed 48 hours for adjustments, customer requests, phone messages, e-mail etc
• Ensure all actions are noted on the account in JDE
• Reconcile customers' detail accounts receivable and initiate account adjustments to ensure proper AR balances are maintained, and G/L revenue recognised
• Manage assigned accounts in JDE, BOSS and FOCUS to ensure correct billing, A/R and revenue
• Analyse AR portfolio to ensure maximum cash realization, reduced delinquencies and write-offs
• Ensure payments are applied properly, ensuring proper documentation from the customer
• Resolve AR issues with the customer by initiating appropriate calls, emails, and letters
• Review invoice data, where possible, before release to ensure correct invoicing of the customer
• Inform management of potential issues that may result in customer dissatisfaction
• Ensure the customer is being properly invoiced per their specifications and contract terms
• Process any necessary adjustments in a timely manner to keep the account well-maintained
• Review daily cash batches to confirm accurate application of funds
• Follow collection processes and procedures, and recommend that accounts be suspended to minimise the risk of revenue loss
• Assist all internal and external customers with questions concerning billing, revenue, G/L, services, contracts, additional services, and cancellations
• Assists with special projects as assigned

Connaissances

Customer service

Billing

Attention to detail

Communication

Formation

High school diploma or equivalent

Outils

JDE

BOSS

FOCUS

Excel

Outlook

Word

Description du poste

Orkin is seeking an Invoicing Analyst in the National Accounts department in Atlanta to ensure accurate invoicing per contracts and pricing. You will review invoices, reconcile AR balances, and maintain customer accounts in JDE, BOSS, and FOCUS while providing excellent service to internal and external customers.

The role requires 1–3 years of AR experience, strong Excel skills, and the ability to work with cross-functional teams.