AR Analyst – Retail Chargebacks

WhiteCap Search; Cranbury Township (NJ); On-site; USD 34,000 - 48,000; Full time

Job summary

WhiteCap Search is seeking an AR Analyst - Retail Chargebacks for an immediate start with our retail client. The role focuses on resolving chargebacks and deductions across pricing, returns, and shipping while maintaining strong documentation and collaboration with internal teams.

The candidate will research discrepancies to recover funds, prepare disputes, and work toward reducing recurring chargebacks. Experience with Microsoft Dynamics AX and transitioning to SAP is preferred.

Qualifications

• 1-3 years of AR experience, preferably with significant retail chargeback or deductions experience.
• Strong Excel skills including Pivot Tables and VLOOKUPs.
• Experience working with an ERP system; Microsoft Dynamics AX is preferred.

Responsibilities

• Analyze and resolve retail customer chargebacks and deductions related to pricing, returns, shipping, compliance, and merchandise expenses.
• Research claims and discrepancies to determine validity and identify opportunities for recovery.
• Prepare documentation and submit disputes to customers to recover invalid chargebacks.
• Collaborate with internal teams to identify root causes and reduce recurring chargebacks.
• Support the transition from Microsoft Dynamics AX to SAP.

Skills

AR experience

Excel (Pivot Tables)

ERP experience

Tools

Microsoft Dynamics AX

Job description

Our client is a dynamic company in the retail sector, seeking an experienced AR Analyst - Retail Chargebacks to start immediately. This is a great opportunity for someone who has worked in AR within a retail environment and understands the complexity of deductions and chargebacks.

Responsibilities

• Analyze and resolve retail customer chargebacks and deductions related to pricing, returns, shipping, compliance, and merchandise expenses.
• Research claims and discrepancies to determine validity and identify opportunities for recovery.
• Prepare documentation and submit disputes to customers to recover invalid chargebacks.
• Collaborate with internal teams to identify root causes and reduce recurring chargebacks.
• Support the transition from Microsoft Dynamics AX to SAP.

Qualifications

• 1-3 years of relevant AR experience, preferably with significant retail chargeback or deductions experience.
• Strong Excel skills, including Pivot Tables and VLOOKUPs.
• Experience working with an ERP system; Microsoft Dynamics AX is preferred.

Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.