AR Analyst: Disputes & Reconciliations

Sika Schweiz AG (Group); Madison Heights (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Sika Schweiz AG (Group) is seeking an AR specialist in the United States to work with Corporate Finance and Customer Service to resolve discrepancies on assigned accounts and to manage deductions, invoicing, and payment disputes.

You will collaborate with sales, operations, and manufacturing locations to improve AR performance and implement processes to reduce recurring discrepancies; this role also serves as a backup to the import specialist and involves intercompany invoicing responsibilities.

Responsibilities

• Work with Corporate Finance to identify AR discrepancies for assigned accounts
• Resolve account discrepancies for assigned Customer base working with Customer contacts and Sika colleagues in Customer Service, Operations, and Sales. Items to resolve may include Customer deductions, quantity and pricing discrepancies, and unpaid invoices
• As needed, work with Sika Customers to deliver required detail in order to resolve payment disputes. Items including but not limited to Proof of Deliveries, Bill of Ladings, Updated Invoices, etc.
• Identify and implement new and/or updated business processes to reduce/eliminate reoccurring AR discrepancies and improve AR performance (as measured by overdue AR)
• Act as backup to import specialist
• Manage intercompany invoicing/debits as needed to ensure timely reconciliation of accounts
• Work with Customer Service to apply debits and credits based upon approved AR discrepancy findings
• Other AR related duties which may be assigned by the Department Manager
• Information received from AR once cash application is complete - determine why payment debits taken working with sales, customer service and Sika ship from locations
• Research and resolve unpaid invoices
• Lead resolution with both OEM and Tier customers directly while involving Sika sales, customer service and manufacturing locations as required
• Upload customer invoices / troubleshoot actions required for manual submissions into customer websites to ensure prompt processing and payment.
• Monitor customer debits and coordinate credits issues with Customer Service. AR will email when deductions are taken along with any backup provided.
• Monthly audit of sales summary from Plant Controller, looking for anomalies (very high/very low C2, indicating potential pricing error)
• Other duties which may be assigned by the Manager.

Job description

Sika Schweiz AG (Group) is seeking an AR specialist in the United States to work with Corporate Finance and Customer Service to resolve discrepancies on assigned accounts and to manage deductions, invoicing, and payment disputes.

You will collaborate with sales, operations, and manufacturing locations to improve AR performance and implement processes to reduce recurring discrepancies; this role also serves as a backup to the import specialist and involves intercompany invoicing responsibilities.