AR Discrepancies & Reconciliation Analyst

Sika; Madison Heights (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K with generous company match

Bonuses

Medical, Dental, and Vision Benefits

Paid Parental Leave

Life Insurance

Disability Insurance

Paid Time Off, Paid Holidays

Floating Holidays + Paid VolunteerTime

Wellness/Fitness Reimbursements

Education Assistance

Professional Development Opportunities

Employee Referral Program

Job summary

Sika is seeking an experienced AR professional to join our Corporate Finance team in Michigan. You will identify and resolve accounts receivable discrepancies for assigned customers, collaborating with Customer Service, Operations, and Sales to resolve deductions, pricing, and unpaid invoices.

You will also drive process improvements to reduce recurring AR discrepancies, support intercompany invoicing, and assist with ad-hoc AR duties as needed.

Qualifications

• Bachelor’s degree or equivalent experience preferred in automotive sales or customer service.
• Minimum three years of progressively responsible customer relations experience with a proven track record of achieving goals.
• Excellent interpersonal oral and written communication skills; strong analytical and planning abilities.

Responsibilities

• Identify AR discrepancies for assigned accounts and resolve.
• Resolve account discrepancies with customer contacts, CS, Operations, and Sales.
• Coordinate with customers to provide required detail (Proof of Deliveries, Bills of Lading, Invoices).
• Identify and implement new processes to reduce recurring AR discrepancies and improve AR performance.
• Act as backup to import specialist.
• Manage intercompany invoicing/debits to ensure timely reconciliation.
• Apply debits and credits based on AR discrepancy findings with CS.
• Lead resolution with OEM and Tier customers involving sales, customer service and manufacturing locations.
• Upload customer invoices and troubleshoot actions required for manual submissions.
• Monitor customer debits and coordinate credits with Customer Service.
• Monthly audit of sales summary for anomalies (e.g., pricing errors).
• Other duties may be assigned by the Manager.

Skills

Customer relations

Communication skills

Analytical thinking

Education

Bachelor’s degree or equivalent experience in automotive sales or customer service

Job description

Sika is seeking an experienced AR professional to join our Corporate Finance team in Michigan. You will identify and resolve accounts receivable discrepancies for assigned customers, collaborating with Customer Service, Operations, and Sales to resolve deductions, pricing, and unpaid invoices.

You will also drive process improvements to reduce recurring AR discrepancies, support intercompany invoicing, and assist with ad-hoc AR duties as needed.