Aquatics Shift Leader — Swim School Operations

Se Swim School Management Llc; Marietta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Big Blue Swim School is seeking a Shift Leader to support daily operations at our Sandy Plains/Marietta location. You will assist management, oversee safety and service standards, and help create a positive experience for families and team members.

This role blends supervisory duties with hands-on aquatics and front-d desk responsibilities in a fast-paced environment. Key duties include leading shift operations, conducting pre-shift briefings, stepping into various roles as needed, monitoring

Qualifications

• Strong communication, professionalism, and customer service skills.
• Ability to support and motivate teams in a fast-paced environment.
• Ability to multitask, problem-solve, and remain calm under pressure.
• Dependable attendance with flexibility to work evenings and weekends.
• Lifeguard Certification or willingness to obtain within required timeframe.
• Ability to complete Big Blue Swim School training programs.

Responsibilities

• Assist managers in daily shift operations for instructors, deck support, and front desk teams.
• Conduct pre-shift meetings and reinforce safety, teaching standards, professionalism, and customer service expectations.
• Step into swim instruction, deck support, or front desk responsibilities when needed.
• Monitor pool deck safety, swimmer evaluations, lesson flow, and facility readiness.
• Perform opening/closing procedures, water testing, chemical checks, and operational documentation.
• Ensure the facility remains clean, organized, and guest-ready.
• Support a positive experience for families and swimmers by maintaining operational flow.
• Respond to emergencies and uphold all safety and operational standards.
• Ensure staff are where they need to be and support the overall daily experience.

Skills

Leadership

Customer service

Communication

Multitasking

Problem-solving

Team motivation

Job description

Big Blue Swim School is seeking a Shift Leader to support daily operations at our Sandy Plains/Marietta location. You will assist management, oversee safety and service standards, and help create a positive experience for families and team members.

This role blends supervisory duties with hands-on aquatics and front-d desk responsibilities in a fast-paced environment. Key duties include leading shift operations, conducting pre-shift briefings, stepping into various roles as needed, monitoring