Aquatic Crew Leader (Concessions)

Playmiamisburg; Miamisburg (OH); Hybrid; USD 19,000 - 25,000; Full time

Job summary

The City of Miamisburg is hiring a seasonal Aquatic Crew Leader (Concessions) for the Sycamore Trails Aquatic Center. The role supervises staff, supports patrons, and ensures safe, friendly service at concessions.

Responsibilities include coordinating team operations, enforcing policies, and performing inventory tasks. Prior cashier/food service experience is preferred and training in lifesaving/first aid is required within 30 days.

Qualifications

• Must be at least 18 years old.
• Two seasons experience as cashier, food service, or similar customer service role preferred.
• Must complete Red Cross Lifeguard or First Aid/CPR training within 30 days of start.

Responsibilities

• On-site supervision of concessions area.
• Coordinate staff to maintain operations and safety.
• Provide proactive customer service and enforce policies.

Skills

Customer service

Team leadership

Math skills

Learn new software

Tools

POS systems

Computing systems

Job description

Description

The City of Miamisburg is accepting applications for the seasonal position of Aquatic Crew Leader (Concessions) for the Parks and Recreation Department Sycamore Trails Aquatic Center.

The Concessions Crew Leader reports to the Aquatic Assistant Operations Manager. This position plays an integral role in the fulfillment of Miamisburg Parks and Recreations' mission and vision. The Concessions Crew Leader is responsible for the daily on-site supervision of their assigned operational area. Individuals will be visible and active in concessions areas to support staff and offer proactive customer service.

The Concessions Crew Leader is responsible for coordinating staff to maintain appropriate operations, promote safety, and play an active role in customer support and service. This position plays a valuable role in assisting team members to meet the various needs of facility patrons. The Concessions Crew Leader also provides rule and policy enforcement, report completion, emergency action procedure activation, cleaning, and inventory assistance while performing other duties as assigned at the Sycamore Trails Aquatic Center.

Compensation

Compensation for this position is $14.00 to $18.00 per hour DOQ

Disclaimer: The City of Miamisburg considers all applicants for all positions without regard to race, color, religion, gender, sex, national origin, age, disability, veteran status, or any other legally protected status.

Requirements

Applicants must be at least 18 years old.

The Concessions Crew Leader will be thoroughly committed to Miamisburg Parks and Recreation mission. All candidates should have a desire to learn and uphold Sycamore Trail Aquatic Center Policy. The Concessions Crew Leader must be comfortable talking to patrons and working as a team. The Concessions Crew Leader mustdesire to conduct themselves in a respectful and positive manner to promote the highest quality customer experience possible.

The Concessions Crew Leader must have a thorough understanding of computing systems, point of sale systems and the ability to learn new software and practice quickly. They must promote positive and proactive customer service as their teams are the first point of contact for all patrons. They must have excellent math/reasoning skills and the ability to solve problems and improvise. The Concessions Crew Leader is expected to assist in leading monthly staff in-services as well as completing staff performance evaluations. Two (2) seasons experience as a cashier, food service worker, or similar customer service role is preferred but not required. This position requires the completion of Red Cross Lifeguard* or First Aid/CPR* training within 30 days of the start of employment.

*Must maintain certifications and licensure as a condition of employment.

Crew Leader Hiring Timeline:

• Application Review Begins November 2026
• In-Person Interviews: February 2027
• Anticipated Start Date: March 2027

Additional Information

• Expected Hours Per Week: 30-40
• Season Start Date: Mar 12, 2027
• Season End Date: Sep 30, 2027

Summary

The Parks and Recreation Department's mission is to provide Parks & Recreation experiences that positively impact the community. The department provides a diverse offering of services to the community through its parks, facilities, programs, and events. We are looking for individuals who are motivated by this mission and who believe that quality parks and recreation experiences improve the health, wellness and wellbeing of individuals and the community. Join our team of talented and engaged staff to make an impact within the Miamisburg community.