Apprentice Service Advisor – Audi

Joe Duffy Group; Limerick (Montgomery County); On-site; USD 28,851 - 40,392; Full time

Benefits offered by this job

Employment Assistance Programme

Industry-leading training and progression plans

Bike to Work Scheme

22 days of Annual Leave

Life cover

Active Social Club

PRSA

Job summary

A leading motor retailer is looking for an Apprentice Service Advisor to join their Audi Limerick dealership. This role requires exceptional customer service skills, effective communication, and the ability to handle multiple tasks in a dynamic environment. The successful candidate will be involved in managing customer inquiries, diagnosing vehicle issues, and collaborating with the service team, offering a pathway for career progression in the automotive industry.

Qualifications

• Exceptional customer facing skills and a professional presentation.
• Ability to work under pressure and handle demanding customers.
• Willingness to learn and a 'Can Do' attitude.

Responsibilities

• Be the point of contact for customers needing service, repair or parts.
• Manage communication between customers and the workshop.
• Handle service inquiries and diagnose vehicle issues.

Skills

Exceptional customer facing skills

Computer literate

Organizational skills

Education

Full clean Irish or EU driving licence

Tools

Microsoft Office

CDK/Kerridge

Job description

A leading motor retailer is looking for an Apprentice Service Advisor to join their Audi Limerick dealership. This role requires exceptional customer service skills, effective communication, and the ability to handle multiple tasks in a dynamic environment. The successful candidate will be involved in managing customer inquiries, diagnosing vehicle issues, and collaborating with the service team, offering a pathway for career progression in the automotive industry.