Apprentice Service Advisor – Hands-on Training & Growth

Lloyd Motor Group; Stockton (CA); Presencial; USD 20.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

33 days of annual leave

Healthcare cash plan

Employee vehicle-discount schemes

Cycle to work scheme

Eyecare vouchers

Free flu jabs

Pension scheme (life cover)

Descripción de la vacante

Lloyd Jaguar Land Rover Stockton is offering an apprentice Service Advisor role in a Permanent, Full Time capacity, Monday to Friday. The apprenticeship combines off-the-job training with on-the-job learning, and you will gain a nationally recognised qualification upon completion.

You will handle customer interactions professionally, advise on technical queries, book vehicles for service, and assist with selling repairs and parts while completing invoices.

Formación

• GCSEs grades 4 or above in English, Maths and two other subjects (or equivalent qualifications)
• Team player
• Dependable and punctual
• Attention to detail
• Ability to operate well under pressure

Responsabilidades

• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
• Advising on technical queries/issues.
• Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
• Sell customer repairs/parts etc., and finalising the invoice on completion.

Educación

Level 2 Customer Service

Descripción del empleo

Lloyd Jaguar Land Rover Stockton is offering an apprentice Service Advisor role in a Permanent, Full Time capacity, Monday to Friday. The apprenticeship combines off-the-job training with on-the-job learning, and you will gain a nationally recognised qualification upon completion.

You will handle customer interactions professionally, advise on technical queries, book vehicles for service, and assist with selling repairs and parts while completing invoices.